cancel
Showing results for 
Search instead for 
Did you mean: 
hisooboo
New member
1 0 0 0
Message 1 of 2
758
Flag Post

Desktop showing lines

HP Recommended
HP All in One Desktop
Microsoft Windows 10 (32-bit)

Hello Dear Experts, any idea why my screen is showing these white lines

2020-05-05 (2).png

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
23,544 23,502 1,069 1,101
Message 2 of 2
Flag Post
HP Recommended

@hisooboo

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • When was the last time it worked without these issues?
  • Have you updated Graphics and Chipset drivers?

let’s try these steps to resolve the problem:

I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting, 

If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation