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bgauvey
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Disable Touchscreen driver

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Envy 27 AIO
Microsoft Windows 10 (64-bit)

Hello, I have a bad touch screen on the PC.  So when I use the PC,I get random "mouse" clicks at three different locations.  I have no doubt the touchscreen is bad; I see this all the time at my work.  So I go to the Device Manager and under the HID section, I find the touchscreen driver and disable it.  This works great; until Windows Update decides that the driver needs to be enabled.  Windows will enable it a reboot too.   

NOTE: Uninstalling the driver does not help either.

 

So my question is, how do I permantly remove or disable the touch screen?  Is there an option in the BIOS?  

 

TIA

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The_Fossette
HP Support Agent
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@bgauvey,

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I reviewed your post and understand that you want to know how to disable the touchscreen permanently.

 

I'll be glad to help you 🙂

 

I recommend you follow the below steps to disable the touchscreen.

 

1. Open regedit

2. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch

3. Create a new DWORD (32 bit) with the name TouchGate

4. Doubleclik on the newly ceated DWORD and make sure it has the value 0

(0 = touch disabled, 1 = touch enabled)

 

Let me know how it goes. Awaiting your reply!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,127 1,959 2,605
Message 2 of 2
Flag Post
HP Recommended

@bgauvey,

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I reviewed your post and understand that you want to know how to disable the touchscreen permanently.

 

I'll be glad to help you 🙂

 

I recommend you follow the below steps to disable the touchscreen.

 

1. Open regedit

2. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch

3. Create a new DWORD (32 bit) with the name TouchGate

4. Doubleclik on the newly ceated DWORD and make sure it has the value 0

(0 = touch disabled, 1 = touch enabled)

 

Let me know how it goes. Awaiting your reply!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
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