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‎01-09-2022 05:04 AM

HP Recommended
Product: HP Pavilion Desktop PC TP01-2000i (1K4B7AV)
Operating System: Microsoft Windows 11

Problem: Display is intermittently blank when PC wakes up. When this happens, the only way I can get the display working is to disconnect the DisplayPort cable and reconnect PC to display with a HDMI cable. I've installed/updated all of the drivers presented to me via My Dashboard. Display stays up for hours if I disable PC sleep mode.


I see a lot of similar issues in other forums. I opened HP Support case# 5078590617 but they want me to ship the PC for repair or reload WIN11. I may return everything before I do that.


My new system:

HP Pavilion Desktop PC TP01-2000i (1K4B7AV) with AMD Radeon 550 GPU connected via DisplayPort to HP 27f 27-inch 4K Display. My DisplayPort cable is <Cable Matters VESA Certified 9.8 ft Braided DisplayPort Cable 1.4, Support 8K 60Hz, 4K 144H.>  Operating system is Windows 11 Home 64-bit Version: 22000.376.

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