• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-29-2024 07:31 PM

HP Recommended
Product: OMEN by HP 40L Gaming Desktop PC GT21-1000a (6M9M4AV)
Operating System: Microsoft Windows 11

I have 3 different Desktop Computers with 6 different monitors have the same issue.  My current Desktop is the OMEN by HP 40L Gaming Desktop PC GT21-1000a, with 3 Samsung Odyssey G51C 32" QHD FreeSync Premium Gaming Monitor with HDR10, connected by Display Port (2 devices) and HDMI (1 Device)  I have had this same issue with 2 previous Cyberpower PC's receiving the same error on these monitors as well as 3 other Samsung Monitors that I no longer have.  The full error is:

 

jlr5934_0-1714440670428.png

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.