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‎01-30-2020 02:35 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I am getting a message that says "Warning hp display control service needs to be updated. Please update using the below link

https://www.portrait.com/dtune/hps/enu/index.html  Has anyone seen this and know if it is legitimate?

 

Thank you

2 people had the same question
3 REPLIES 3

‎02-03-2020 03:12 PM

HP Recommended

@ddd6

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the HP Product name with the model number.

 

Thanks 🙂


I am an HP Employee

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‎02-04-2020 03:23 PM

HP Recommended

I am using a HP Pavilion All-In-One 24-xa0xxx and have received the message twice.

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‎02-05-2020 08:35 AM

HP Recommended

@CarlaPO2 

 

I understand your concerns.

 

The Link: https://www.portrait.com/dtune/hps/enu/index.html is not from HP 

 

Do not download anything from that link.

 

There are different similar programs like this one:


We should already check in the installed programs if there is no software called HP Display Control or close
then if not necessary remove it
the link to download the software is available from the given link, if in doubt, better not to try!

it is also found at HP

https://ftp.hp.com/pub/softpaq/sp99501-100000/sp100000.exe

 

In order for HP Display Control to function fully, download the following app from the app store:https://www.microsoft.com/store/apps/9MW6WDTDLFGP

 

Have a nice day!!

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