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07-20-2020 09:32 PM
Hi Everyone
I was trying to set up a second Monitor and it isn't working, the screen is black and says no signal, by mistake when I was in display settings I must have somehow set up monitor 2 as the default monitor, now I cant change the display back because when I go into display settings if I have both plugged in it wont call up the settings as it is probably showing on the second monitor which is blacked out, when i unplug the second monitor and go back into display settings to try to change it back it doesn't give me the option.
Any ideas on how I can fix this? even If I can get the monitor display back to the default setting before i did all this, it would help a lot.
Thank you for your help in advance!
07-23-2020 02:59 PM
@Dmacdon324, Welcome to HP Support Community!
May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Keep me posted for further assistance.
TEJ1602
I am an HP Employee