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‎02-02-2022 04:35 AM

HP Recommended
Product: HP All-in-One - 20-e040in (ENERGY STAR)
Operating System: Microsoft Windows 10 (32-bit)
Product: HP All-In-One - 20-E040in (ENERGY STAR)
Operating System: Microsoft Windows 10 (32-Bit)

When I children do lectures in zoom cloud meetings some time display gones but audio comes.This while I use more power in my pc.HP please help I am very worried because of this problem.My pc details-

Serial No.-8CC542058S

Model No.-hp-20-e040in

Product No.-N4R57AA#ACJ

Limited warranty:1y/1y/1y

(M3H12AV)

Category:
1 REPLY 1

‎02-02-2022 06:46 AM - edited ‎02-02-2022 06:47 AM

HP Recommended

Your CPU is to slow and cannot be upgraded.

BeemerBiker_0-1643809477221.png

Here are the requirements for both with and without green screen

https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

Your CPU runs at 1.6 and 2.0 is required.  While your spec shows 2.16 that is turbo and cannot be maintained for a long time.

Possibly you can set the resolution lower to allow more data to flow.

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