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Mathumitha
New member
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Message 1 of 2
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Display has lines and a dark circle

HP Recommended
ProBook 4520s
Microsoft Windows 10 (64-bit)

When I was working on my laptop, the lap got suddenly turned off and when I switched it on, I have few vertical lines and a dark big circle in my display. I tried adjuting few windows properties and I updated my display adapter also. Can you guide me in fixing this issue?

I'm attaching a screenshot below

IMG_20200402_123402.jpg

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Mathumitha

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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