Display not working

[3CM30202CK]

display power on but display screen is not working

[Kuroi_Kenshi]

Hi @3CM30202CK,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the HP M22f FHD Monitor Issue!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

1. Check Connections

• Cable Connections: Ensure that all cables (HDMI, VGA, or DisplayPort) are securely connected to both the monitor and the computer.
• Power Cable: Verify that the power cable is properly connected to an electrical outlet and the monitor.

2. Input Source

• Input Source Selection: Make sure the monitor is set to the correct input source. Use the monitor's control panel to switch between available inputs if needed.

3. Test with Another Device

• Different Computer: Connect the monitor to another computer to determine if the issue is with the monitor or the computer's graphics card.
• Check for Display: If the monitor displays when connected to a different device, the issue may be with your original computer setup.

4. Check for Physical Damage

• Inspect Screen: Examine the screen for any physical damage that might be affecting its functionality.
• Monitor Condition: Ensure there are no obstructions or damages affecting the screen or casing.

5. Update Graphics Drivers

• Driver Update: On your computer, update the graphics card drivers to ensure they are compatible with the monitor.
• System Update: Check for any pending system updates that might include display-related fixes.

6. Reset Monitor Settings

• Factory Reset: Use the monitor's onboard menu to perform a factory reset of the monitor's settings.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,