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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Display on a 2nd Monitor

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07-26-2024 02:15 AM
Good day.
I am struggling to get a 2nd monitor to display.
I have a HP Laptop PC15-e2000 with a AMD Ryzen 5 5500U with Radeon Graphics 2.10GHz.
All the software is up to date.
Thank you very much
07-26-2024 02:44 AM
What is your PC 15-e2000 (2J4V9AV) machine ? It could be one of the following over q90 machines
https://support.hp.com/au-en/product/product-specs/hp-15.6-inch-laptop-pc-15-e2000/model/2100376551
They should have SAME ports. Your machine ONLY has 1 hopeless SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter
If you wish to connect 2 external monitors (only-total 3), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
Other option (USB-A dock) : https://support.hp.com/au-en/document/c05357751
Regards.
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07-26-2024 03:52 AM
I have a HDMI port in my laptop.
From the HDMI port on laptop to a HDMI Splitter to the 2 monitors.
I don't connect them on the type-c port.
I can display on 1 monitor. With the splitter it doesn't read the 2nd monitor.
Both the monitors display but are duplicated.
The settings doesn't allow me to select the 3rd screen. I can only see 2 display screens in the settings.
Thanks
07-26-2024 04:06 PM
HDMI splitter is a joke, you can NOT get extended display with thạt As mentioned above, please use
- Using a Displaylink Certified USB-A to HDMI adapter such as
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.