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- Display out via USB-C on HP Pavilion All-in-One - 24-r114

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08-30-2020 01:16 AM
Hi All,
I am trying to get a second display screen connected via the USB-C port. I have bought a USB-C to HDMI adapter, and have also tried a USB 3.1 Type A to HDMI adapter in that, but the PC isn't recognizing it. I am already using the HDMI cable for the first screen. I have not been able to find if the Type C output is data only, How can I connect a second external monitor to the PC.
I will appreciate your feedback on this.
Thanks,
SD
09-01-2020 04:22 PM
I reviewed your post and I understand that you are unable to connect a second screen to the computer using the USB C port.
Don’t worry, I assure you I will try my best to get this sorted.
The USB C port on your computer support data transfer only however, you can use an adapter (Converter) and try connecting an external screen but it is a hit and miss until you find the right adapter which works with your computer.
NOTE: The display is usually supported on a USB C thunderbolt port.
Below is the link to the product specification of your computer.
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
09-01-2020 06:09 PM
Hi,
thanks for the reply and the information. I have already tried these adapters, QGeem and Belkin with no success.
can you please suggest other adapters that I can try. I understand that the usb c port in my machine is a data only port.
09-02-2020 09:48 AM
You can try the below adapter and check if it works on your computer.
https://store.hp.com/in-en/default/hp-usb-c-to-hdmi-adapter-n9k77aa.html
Let me know how it goes!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee