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‎09-03-2023 09:50 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

PXL_20230902_160634714.MP.jpg

 My desktop top model: HP 27vG4

Screen got damaged in a courier transition from one State to other state in India. No physical damage visible for a naked eye. After switching on the power i could see as the above picture attached. Let me know solution for this 

Category:
1 REPLY 1

‎09-06-2023 07:04 AM

HP Recommended

@Vijay-Chaganti 

 

Welcome to the HP support community.

 

I understand that your display screen is damaged, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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