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HP Recommended
HP Pavilion 15-cs1063cl
Microsoft Windows 10 (64-bit)

I own a HP pavilion 15-cs1063cl. It's display is acting weird. It's hard to describe this but i will try my best. The screen looks double layered. Like those old deinterlaced videos. Every alternate like shifted upwards and it tries to fix itself and keeps flickering sometimes. I tried to uninstall display driver and reboot. There was no troubleshoot option for display. Tried changing refresh rate. None worked. Please help me. 

IMG_20230109_201130.jpg

IMG_20230109_194035.jpg

  

3 REPLIES 3
HP Recommended

Hi @Shashank_25,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing display quality issues with your HP Pavilion 15-cs1063cl

 

I suggest that you check if the issue occurs on the BIOS screen by following the steps below.
1. Turn off the computer, press the power button, and then repeatedly press the Esc key until the Startup Menu opens. 
2. Press F10 to enter the BIOS Setup Utility.
3. Check if the screen issue persists.
You may also refer to the HP document from this link: https://support.hp.com/gb-en/document/ish_3912651-2318005-16

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

Hello, thank you very much for the support. But the issue with my screen resolved automatically without me doing anything the screen looks fine. But now every time I boot up my laptop it shows scanning and repairing C:. I only have one local disk, no partitions. I tried check disk and repairing the drive. But it still shows up while booting. 

HP Recommended

Hi @Shashank_25,


Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this Weblink
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.