Display

[User09252024135]

display not on after a 1 month of laptop rest

[Sneha_01]

Hi @5CD237JK1K,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your laptop display isn’t turning on after being unused for a month, here are some troubleshooting steps to help you resolve the issue:

1. Check Power Supply:

• Ensure the laptop is plugged in and the power indicator light is on. If the battery is completely drained, it might take a few minutes of charging before the display turns on.

2. Perform a Hard Reset:

• Disconnect the power adapter and remove the battery (if removable).
• Hold the power button for about 15 seconds to discharge any residual power.
• Reinsert the battery, plug in the power adapter, and turn on the laptop.

3. Connect to an External Monitor:

• Connect your laptop to an external monitor or TV to check if the issue is with the display itself or the laptop.
• If the external display works, the issue may be with the laptop screen.

4. Check Brightness Settings:

• Sometimes the brightness may be turned all the way down. If you can see a faint image, try adjusting the brightness using the function keys.

5. Inspect for Signs of Life:

• Listen for fan noise or see if the keyboard lights up when you power on the laptop. This can indicate that the laptop is functioning but the display isn’t.

6. Check for Loose Connections:

• If you’re comfortable doing so, check the internal connections of the display. Loose cables can prevent the display from turning on.

7. Try Safe Mode:

• If you can get to the boot screen, try entering Safe Mode by pressing F8 or holding Shift while clicking Restart.

8. Reset Display Settings:

• If the display works on an external monitor, you can reset the display settings:
  • Right-click on the desktop, select Display settings, and ensure the correct display is selected.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support