Driver AMD Radeon HD 8240 p/ Win10

[Leandrão]

Prezados, boa tarde!

Meu caso é um problema com o driver da placa de vídeo, pois com o sistema operacional original da HP 9 (win8) ou era o driver AMD Radeon HD 8240, mas com atualização para o Win10 o driver passou a ser o AMD Radeon HD  Série HD 8200 / R3, que não funciona, congela o mouse, fica impraticável para o uso do PC.

Pergunto, alguém conhece um driver AMD Radeon HD 8240 para o win10, pois no site da HP eu só encontrei para o win10 com o driver AMD Radeon HD 8200 / R3 Series.

Obrigado!

[Paul_Tikkanen]

Hi:

There are two AMD graphics drivers on the support page.

sp72946 which is probably what you installed.

But under the Previous Versions section, there is an older driver...sp72644.

Did you try that driver?

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72644.exe

[MayS]

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Portuguese Comunnity (https://h30487.www3.hp.com/). Thank you for your understanding.

Regards,
MayS