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lmwapner
Level 2
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Message 1 of 2
140
Flag Post

Dual Monitor for NVidia GeForce GT730A?

HP Recommended
HP Envy 23-k100xt All-in-One
Microsoft Windows 10 (64-bit)

Greetings:

 

Does the HP Envy 23-k100xt All-in-One with NVidia GeForce GT730A card support dual monitors?  I've tried adding a second monitor using the HDMI port on the side.  Neither the second monitor nor the all-in-one appear to recognize each other.

 

Thanks!

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 330 397
Message 2 of 2
Flag Post
HP Recommended

HI@lmwapner, Welcome to the HP Support Community. 

 

I understand the issue connecting the Dual monitors.

 

 Request you to follow the below troubleshooting steps from the document:-

 

Try these steps -

Search for and open Display settings. You can also right-click the desktop and open Display settings. Scroll down and click Advanced display settings. In the Display adapter properties, click Display adapter properties.

 

 

Click on the Monitor tab to adjust the Screen Refresh Rate from the drop-down menu. 

 

If the issue still persists, try reinstalling the driver - 

 

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, expand the Display Adapter. 

3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer. 

 

Also, try updating the computer using these steps -

 

Step 1 Windows Updates - 

1) In the search box, type, and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

Step 2 HP Support Assistant Updates - 

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.  

 

I understand you want to know if there is a screen calibration that can make your screen look better than the other monitor's you have,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

 

When was the last time it worked without these issues? Have you attempted a system restore?

About the other 3 computers, are they similar models or different ones?

 

In the meantime, please try the steps mentioned on this link: Click here

Please reply with the details for further assistance.

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

.,,,

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