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compjotr
New member
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Message 1 of 2
413
Flag Post

Dual display not working.

‎01-28-2021 11:08 AM

HP Recommended
Product: HP pavillion gaming 690/0050no
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to use two montiors. One is connected to hdmi, The second i want to connect to USB-C 3.2 Gen 1 port with a hdmi adapter. I have tried two adaptors that work on my mac, but nothing working on pc. Is it even possible with the usb-c type that i have? I also have 2 x USB 3.1 Gen 2, can I get an adapter for this instead?

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,168
Message 2 of 2
Flag Post

‎02-03-2021 02:29 PM

HP Recommended

@compjotr

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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