Dual monitors for HP Chromebox?

[WilliamPDX]

Is it possible to connect two monitors to a HP Chromebox? If so, would one monitor connect via HDMI port and the other via  the box's Display port? Or, is there a better method to connect two monitors? If so, what is it? Thanks

[DavidSMP]

Good Day. A warm welcome to the HP community. I reviewed the case relating to connecting dual monitors to the Chromebox. I will be delighted to assist you here.

Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 🙂

To assist you with accurate information I would require more information regarding this.

Did you try to connect an external TV using an HDMI cable and also an external monitor via the monitor’s output port and check if the display comes up?

For a start please try these steps:

• Please connect the Chrombox to a TV via an HDMI cable. There should be an output.
• Simultaneously connect the Chromebox to an External monitor via the regular video output not HDMI and check if there is a display on both the external screens.
• If there is the problem gets resolved. (you could take the Chromebox to a local technician such as a Staples or Best Buy tech and check)
• If there is only display from one of the ports when both are connected, then The Chromebox is not designed to connect to both video outputs at the same time.
•  
• Please check this link: http://hp.care/2eYDMQ6  on how to connect he Chromebox to a TV or Monitor
• This user guide http://hp.care/2eYMqOp gives you all the information and ports of your Chromebox.
• Usually, the operating system and the product is designed in such a way that if there are 2 video output ports, then both should be designed to work at the same time. I have not personally tested it though.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂 Please reach out for any issues and I'll be there to assist you. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂

[WilliamPDX]

Thanks for the detailed reply. I haven't yet purchased a second monitor. If I do (vs just purchasing a larger one), I'll post the results.

[DavidSMP · Accepted solution]

Hi @WilliamPDX,

I read the post comprehensively. Please take the Chromebox to Best Buy or Staples or to any local technician. Physically check if it connects to dual monitors at the same time. Then buy a replacement monitor. I don't live in Bill Gates' neighborhood to spend money on a new monitor if it is not supported. 🙂

You've done great and you've been superb to work with. 🙂 Please try the steps and get back with the results. I hope the issue gets resolved without hassles.

If this helps, please mark my post as an accepted solution so that it benefits several others and please give the same post a Kudos for my efforts to help. Please remember if you as a customer do it, it will motivate us to assist a lot of other customers and churn out more solutions for their benefit.

Thanks and have a beautiful year ahead. 🙂

[DavidSMP]

Hi @WilliamPDX,

Thanks for accepting the post as a solution. I hope things pan out. 🙂

Take care and have a blessed year ahead. 🙂