• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP EliteDesk 800 65W G4 Base Model Desktop Mini PC
Microsoft Windows 11

Hi 

Hope somebody can help.

 

I have just purchased the EliteDesk 800 G4 with two display ports at the rear.  
I am having problems connecting two screens.  When i try and detect the second screen it doesn’t find it.  However if I use the second screen on its own it works fine.  So I know the screen works. 

Even installed the intel driver and support assistant which updated the driver to the latest one v31.0.101.2121.  But still doesn’t find the second screen. 

Thanks 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.