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HP Recommended

Hello all,

 

I have a problem with my EliteDesk 800 G3, I have no video on the 3 DisplayPort until Windows boots. I can enter on the BIOS because there is a black screen saying to me "DP No Signal". When Windows is started i have video signal and all works great.

 

What i have done on this computer:

- Reset BIOS by pushing button > No effect

- Reset BIOS by unplug the battery > No effect

- Forced flashed latest BIOS > No effect

- Installed latest Intel Driver > No effect

- Played with BCU but i didn't find option for video output in the settings

- Changed the memory > No effect

- Tried 3 differents DisplayPort cables wich runs great with my others computers (Image is ok on BIOS mod)

 

The processor is an I5 6600 T original, i have made 2 stress test on Windows 10 and no problems was detected.

Test 1 > https://userdiag.com/id/nq9ZHlfBDD

Test 2 > https://userdiag.com/id/QjkeXUtbCu

 

My BIOS configuration file by BCU > https://uploadnow.io/f/rps4crv

 

My graphics informations by IMS > https://uploadnow.io/f/JSfgl5T

 

I think of a problem with BIOS configuration but i don't know what to modify in BCU.

 

I thank you in advance for the help

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello all,

 

The solution was to buy a HDMI card for this device

View solution in original post

1 REPLY 1
HP Recommended

Hello all,

 

The solution was to buy a HDMI card for this device

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