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- External Monitor not working

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04-19-2023 01:47 PM
Product: HP ENVY All-in-One - 27-b214
Operating System: Microsoft Windows 11
I am trying to connect an external monitor to my HP ENVY All-in-one
At boot, I see the HP logo on both the displays (internal and external) but after that, the external gets black (but it appears as still connected to the desktop.
I tried several monitors and several cables. I've updated all drivers, uninstalled and reinstalled drivers. I reset my PC back to factory settings. The problem still exists.
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