• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Stuck on a Black Screen? Quick Fixes for Your HP Desktop! Click here for the details.

‎12-03-2025 10:06 AM

HP Recommended
Operating System: Microsoft Windows 11

I am having issues getting my external monitors (DVI to DisplayPort Cables) to display with my HP ZBook Power 16 in G11 Mobile Workstation (Windows 11 24H2) and my HP Thunderbolt 4 Ultra 180W/280W G6 Dock.  Updated dock firmware, BIOS, and Intel Graphics Driver.  It only displays my monitor that has DVI to HDMI--but the weird thing is when it was updating the firmware for the dock, it displayed the progress of the update on all 3 monitors.  Any suggestions?

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.