• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Locked

‎06-11-2021 05:54 AM

HP Recommended
Product: HP Touchsmart 520
Operating System: Microsoft Windows 10 (64-bit)

Installed a new HDD and put Win10 on it all working fine.... At the end I put the back cover on but PC was not coming on. I tried a few time to no avail. Opened the back again and noticed fan is not truning..... that was because its cable had got caught somewhere so I fixed that. Turned it on and fan started this time but could not see anything on the screen. On closer inspection I found the HP logo, etc on the creen but it is extremely faint, hard to see. Help!

1 REPLY 1

‎06-11-2021 10:51 AM

HP Recommended

Part of the computer's screen is an "inverter". It generates the power to make the screen "bright".

If it has failed, then, as you have observed, the screen is very dim.

 

Is the HP Warranty still in effect? If so, HP will repair/replace your computer.

If the warranty has expired, then, for a fee, HP will repair your computer, as would any HP-certified computer technician in your local area.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.