Frame Rate Problem

[Pepon1]

Hello, when i connect my ps5 to the monitor the frame rate stays at 60 instead of 120 and I can’t change it, how can i do it?

[Raj_05]

Hi @Pepon1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're experiencing issues with the frame rate on your HP Omen 25 display when connected to your PS5, there are a few things you can check and try to address the problem.

Check Monitor Settings:

• Make sure your HP Omen 25 display is set to its maximum refresh rate. You can usually adjust this in the monitor settings or on-screen display (OSD) menu.
• Navigate through the monitor's menu using the buttons on the monitor or a remote control if provided.

Check HDMI Cable and Ports:

• Ensure that you are using a high-quality HDMI cable that supports HDMI 2.0 or later. This is important for transmitting higher refresh rates.
• Connect the HDMI cable to a port on your PS5 that supports HDMI 2.0.

PS5 Settings:

• On your PS5, go to "Settings" from the main menu.
• Select "Screen and Video" and then "Video Output".
• Check the resolution and refresh rate settings. Make sure they are set to the maximum supported by your monitor.

Game Settings:

• In some games, you may need to manually set the frame rate if the automatic detection isn't working correctly. Check the settings within the specific game you are playing.

Safe Mode:

• Boot your PS5 into Safe Mode by turning off the console completely and then holding down the power button until you hear a second beep.
• In Safe Mode, you can choose the option to change the resolution and refresh rate. Try selecting the maximum supported settings for your monitor.

Firmware Updates:

• Check for any firmware updates for both your PS5 and the HP Omen 25 monitor. Manufacturers often release updates that can address compatibility issues.

Different HDMI Port:

• Try using a different HDMI port on your monitor and see if that resolves the issue.

Check Game Compatibility:

• Ensure that the games you're playing support higher frame rates on the PS5.

If you've tried all of the above and still experience issues, it's possible that there may be a compatibility issue between your monitor and the PS5. In such cases, checking for firmware updates from both HP for the monitor and Sony for the PS5 would be advisable.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support