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‎05-25-2019 09:13 AM

HP Recommended
Product: Hp 27er
Operating System: Microsoft Windows 10 (64-bit)

Ive gotten my HP 27er monitor 2 years ago now, it was all great until a few months ago and it started to have issues. I wont press any buttons, and no theyre not stuck, random menus will appear on screen. Menus like the monitor lock menu showing 'locked' or 'unlocked' also the video inputs will randomly change. Is there any way I can get a replacement function board for my monitor or do I have to purchas a new monitor? the P/N is 352500520156. Would appreciate the help on if anyone can point me in the right direction to purchase a new board, as Ive taken the function board out of my monitor.

1 person had the same question
1 REPLY 1

‎05-26-2019 12:01 PM

HP Recommended

@Gameboy1
Thank you for posting on the HP Support Community.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/ Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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