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GoodKidJack
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Message 1 of 2
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Flag Post

GPU stopping bootup

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IPISB-CU
Microsoft Windows 10 (64-bit)

I recently just got a new GPU (AMD Radeon R7 430) and when I disable the PCIe x16 slot without the GPU in and then boot with the gpu it uses my i3 2100 iGPU but when I enable the slot and add the gpu i dont get a post message i just have no display output (no mobo or gpu) and if i wait as if windows was booting up and then press the power button it shuts off right away.

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
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@GoodKidJack

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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