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‎07-28-2021 04:12 AM - edited ‎07-28-2021 04:13 AM

HP Recommended
Product: HP Pavillion Laptop 15-cs1xxx
Operating System: Microsoft Windows 10 (64-bit)

The laptop gives an electric shock while charging when I touch the laptop basically around the edges of the laptop. But it doesn't give such a shock while it is not charging. What can I do? It's been nearly 3 months since I bought this laptop. Thank you.

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2 people had the same question
1 REPLY 1

‎07-31-2021 08:57 AM

HP Recommended

@BHUMI123

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

ECHO_LAKE
I am an HP Employee

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