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aplum
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Message 1 of 2
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HDMI Inactive Error

HP Recommended
VH240a
macOS 10.14 Mojave

I keep getting a HDMI input error: Inactive Input signal not found. I have tried two different HDMI to USB C adapters, both are fine on other devices. I need the HDMI input to work.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@aplum

 

I reviewed your post and I understand that you are getting HDMI inactive error.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

HP monitors are not supported in a Mac environment. However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors. To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC. The monitor should operate at 60Hz. The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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