• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
HP Recommended

Following an update from HP, I can no longer use Ctrl+Shift+S+D to switch from PC desktop to using as a monitor for my (work) laptop.  There is a blue button on the control center menu that allows me to switch over and use as a monitor, but then I can't get back to the PC desktop.  Any suggestions for a fix or how to "un-do" the recent update?  Thanks. 

2 REPLIES 2
HP Recommended

Hmm.  I think I figured it out-- this HP Display Control is something that comes from the Microsoft Store.  I reloaded from there and it now seems to work.  

HP Recommended

Hi @Gerry612,
 
Welcome to the HP Support Community!

Thanks for reaching out!


Sorry for the inconvenience caused and I’m glad to hear you were able to get the HDMI input working again by reinstalling HP Display Control from the Microsoft Store. That was a smart step to take, and it’s great that it resolved the issue for you.

Since everything is functioning properly now, we’ll go ahead and close this conversation. If you run into any other concerns or need assistance in the future, please don’t hesitate to reach out we’ll be happy to help.

 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.