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ron1989
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Solved!

HDMI Port 2

HP Recommended
HP Pavilion Desktop PC 570-p0xx
Microsoft Windows 10 (64-bit)

I want to use the second HDMI port on my PC, I removed the little black cap covering the port. I plunged in my HDMI cable and connected it to my second monitor. I went on Detect Monitor and it was unable to find the monitor. I checked the cable and monitor and they both work fine. Please can someone help me find out what the problem is with that HDMI port.

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banhien
Level 19
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@ron1989 wrote:

I want to use the second HDMI port on my PC, I removed the little black cap covering the port. I plunged in my HDMI cable and connected it to my second monitor....


@ron1989 

 

That port is NOT available that why it has a black cap. It is from iGPU and your machine probably has an dedicated video card that why it is DISABLED with a black cap.

 

Regards.

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



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1 REPLY 1
banhien
Level 19
Level 19
92,850 92,727 12,006 25,601
Message 2 of 2
Flag Post
HP Recommended

@ron1989 wrote:

I want to use the second HDMI port on my PC, I removed the little black cap covering the port. I plunged in my HDMI cable and connected it to my second monitor....


@ron1989 

 

That port is NOT available that why it has a black cap. It is from iGPU and your machine probably has an dedicated video card that why it is DISABLED with a black cap.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



View solution in original post

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