HDMI cable

[Lidia1]

Hi,

I have a problem with the HDMI cable. The monitor does not works with this cable, but it only works with VGA Cable. HDMI appears inactive.

Tower: Packard bell of 2010,  Intel i3

Graphic card: Nvidia gt 320

Someone can help me?

[asmita6658]

Hi @Lidia1

Welcome to the HP Support Community. 

Have you tried an alternate HDMI cable or tried connecting the monitor to another computer? 

While you respond to that, go to the OSD menu and manually select the HDMI input.  Press the Menu button to open the OSD, and then select Input or Input Control. 

If the issue still persists, try a reset -

1) Unplug the power cord from the back of the monitor and the wall
2) Hold the power button down for at least one minute
3) Plug the power cord back into the monitor and then into the wall outlet.

You may also refer to this document. 

Let me know how that goes. 

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