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‎07-03-2017 10:42 PM

HP Recommended
Product: EliteDisplay E221c
Operating System: Microsoft Windows 10 (64-bit)

Hi, I recently upgraded my laptop and I'm trying to connect it to my EliteDisplay E221c monitor. Everything works fine when I use my old laptop with a DisplayPort connected to the DisplayPort from my EliteDisplay E221c monitor; however no luck when trying to connect a HDMI laptop to my monitor's DisplayPort. I have tried with three different laptops with HDMI port only and no luck: Dell, Lenovo and HP.

 

I have tried with DisplayPort to HDMI cable ready for 4K ultra HD but no luck. Only thing I get is "No Signal"

 

My monitor has DisplayPort, DVI and VGA, however my laptops have HDMI only.

 

1 person had the same question
1 REPLY 1

‎07-19-2017 08:39 PM - edited ‎07-19-2017 08:41 PM

HP Recommended

Hi,

 

The EliteDisplay E221c is only a 1080P monitor so 4K if that is the resolution that you are trying to use then it's not going to work.

 

A HDMI to DVD-D adapter might work but without sound support for 1080P resolution.

HP ENVY 6055, >Custom PC - Z690, i9-12900K, 32GB DDR5 5600, quad NVMe drives 4K screen, NVIDIA 3080 10GB
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