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‎06-24-2022 11:38 AM

HP Recommended
Product: HP ENVY Desktop PC TE01-1000i (1K4E8AV)

I am trying to connect 2 monitors to my system but they are both HDMI while my system only has 1 HDMI input and 1 VGA.  I've tried a couple HDMI to VGA converters and a HDMI/VGA combo cable but when I connect HDMI to VGA, there is no picture.  The HMDI to HDMI is fine and if I switch the monitors with that connection, the display always works for HDMI/HDMI,  I have tested with multiple cables and computers so I know it is not the monitors themselves or the cables.

 

Is there something else I need to do to get this working?

 

Thanks

Category:
2 REPLIES 2

‎06-24-2022 05:56 PM

HP Recommended

@equ31 

 

You need a NATIVE VGA cable to connect to a VGA monitor. Conversion from VGA (analog) to HDMI (digital) won't work on this even with a proper converter.

 

Regards.

BH
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‎06-26-2022 12:34 PM

HP Recommended

Thanks for the response.  Not sure I explained this very well in my original post but both of my monitors are HDMI but my desktop has 1 VGA output and 1 HDMI,  I tried to connect the HDMI monitor to the VGA desktop output using a number of converters and a combo HDMI (connect to the monitor)/VGA (connect to the desktop) cable but they are not working.

My understanding is this should work as long as I keep the resolution low enough but it doesn't.

 

Any ideas?

 

Thanks.

 

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