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‎06-21-2020 01:30 PM

HP Recommended
Product: Example: Pavilion 65XX22 - c0016 All in One
Operating System: Microsoft Windows 10 (32-bit)

The left side of the display has gone dark. The computer is fine, it is just the display and only half of it. It's a HP Pavillion Model 22-c0016 All in One. 

 

Thank you!!

1 REPLY 1

‎06-25-2020 07:16 AM

HP Recommended

@Ginger161, Welcome to HP Support Community!

 

I see that you have display-related issues, I'd suggest you check the same in BIOS mode. Here is how you do it- tap on F10 repeatedly during a restart and it should enter BIOS mode, just use the touchscreen and check if it works in the bios mode.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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