cancel
Showing results for 
Search instead for 
Did you mean: 
OguzhanVarsak
New member
4 2 0 1
Message 1 of 4
300
Flag Post

HP 22es Monitor pushes button itself continuously

HP Recommended
HP 22es
macOS 10.15 Catalina

After 1 year of happily usage, my HP monster started to acting weird. It just pushes the second button itself forever.

 

Here is the video: 

 

Is there any solution to make it stop so I can use my lovely monitor again?

 

Thank you.

3 REPLIES 3
Echo_Lake
HP Support Agent
HP Support Agent
23,471 23,429 1,061 1,093
Message 2 of 4
Flag Post
HP Recommended

@OguzhanVarsak
Thank you for posting on the HP Support Community.

 

Please perform a hard reset on the monitor by following these steps:

  • Disconnect the monitor's power cord and the cable from the computer.
  • Please press and hold the power button of the computer for about 20 seconds to discharge static electrical charges.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
OguzhanVarsak
Author
New member
4 2 0 1
Message 3 of 4
Flag Post
HP Recommended

Hi, thank you for your answer.

 

I've already tried this but nothing has changed.

0 Kudos
Echo_Lake
HP Support Agent
HP Support Agent
23,471 23,429 1,061 1,093
Message 4 of 4
Flag Post
HP Recommended

@OguzhanVarsak
Thank you for posting back. 

 

This sounds like hardware related issue with the HP monitor button, 
Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:
 www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation