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kenaxcix
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Message 1 of 2
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Flag Post

HP 24es Dual front bezel buttons not working on one monitor

HP Recommended
24es
macOS 10.15 Catalina

Hello, Ive recently purchased a dual monitor pack of 24es monitors. The buttons one one of the displays are not working. It is not the button lock. The only button that works is the power button, the menu buttons do not work. Any help would be great

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Prométhée
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Message 2 of 2
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HP Recommended

Hello
if it is this model, the manual is not available
https://support.hp.com/us-en/product/hp-value-24-inch-displays/7274745/model/18695779/manuals
But maybe with this one, it must match for the functions

https://support.hp.com/us-en/product/hp-value-24-inch-displays/7274745/model/10402857/manuals

check what's in the manual, e.g. function blocking and troubleshooting option

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