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FERRISCAT
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Message 1 of 2
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HP 24es Monitor Buttons only menu button works, tried resetting

HP Recommended
24es
Microsoft Windows 10 (64-bit)

 My HP 24es Monitor has had the buttons stop working except for the  menu button. I have tried the reset options and nothing happen. 

 

Anyone any ideas?

 

 

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@FERRISCAT

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Was there any damage on the menu buttons?
  • Are you able to push the menu buttons or its stuck?
  • Did you make any changes on the settings of your PC prior to the issue?
  • When was the last time it worked fine?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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