cancel
Showing results for 
Search instead for 
Did you mean: 
harold17
New member
1 0 0 0
Message 1 of 2
537
Flag Post

HP 25ES Monitor not working with MacOS Catalina

HP Recommended
HP 25es Monitor
macOS 10.14 Mojave

I upgrade to MacOS Catalina today then my monitor suddenly stops working.

It shows no signal even after I restart/reset my mac 3 times.

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,993
Message 2 of 2
Flag Post
HP Recommended

@harold17 I suggest you check with an alternate monitor, try starting the device with a low resolution as the update may have increase the resolution to a point where the monitor may not support it,

what message are you getting on the screen? could you take a screenshot and share it with us?

 

Meanwhile, try accessing the OSD menu - in display menu, go to: Input Control/Auto_switch Input.  It defaults to "OFF".

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation