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‎10-08-2019 08:29 PM

HP Recommended
Product: HP 25es Monitor
Operating System: macOS 10.14 Mojave

I upgrade to MacOS Catalina today then my monitor suddenly stops working.

It shows no signal even after I restart/reset my mac 3 times.

1 person had the same question
1 REPLY 1

‎10-11-2019 03:28 PM

HP Recommended

@harold17 I suggest you check with an alternate monitor, try starting the device with a low resolution as the update may have increase the resolution to a point where the monitor may not support it,

what message are you getting on the screen? could you take a screenshot and share it with us?

 

Meanwhile, try accessing the OSD menu - in display menu, go to: Input Control/Auto_switch Input.  It defaults to "OFF".

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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