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MattD89
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HP 25x monitor on Xbox with 120hz and freesync

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25x

I've been using the HP 25x on my Xbox One X and if I set the response time to 5 (fastest) the image looks quite bad unless I run at 120hz.

I'm happy to run 120hz but whenever I set my Xbox to 120hz the monitor still tells me the preferred mode is 60hz and my Xbox will no longer allow me to turn on Variable refresh rate (Freesync)

Anyone using this monitor on Xbox and know how to get it working properly?

 

One option I can think of is to be able to set the preferred frequency on the monitor to 120hz as it looks like the main problem is this monitor always saying you should run 60hz with very little control.

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Riddle_Decipher
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@MattD89 Welcome to HP Community!

I looked up the monitor specifications and it looks like the recommended resolution and support is: 1920 x 1080 at 60 Hz (FHD)

NOTE: 

Full high-definition (FHD) content required to view FHD images.

And that's probably why the monitor is defaulting to 60hz, when you attempt to use a higher frequency.

Also, you may need to know about this as well:

AMD FreeSync technology is designed to eliminate stuttering and tearing in games and videos by locking a display’s refresh rate to the frame rate of the graphics card.

Check with the manufacturer of your component or system for specific capabilities.

 

IMPORTANT: AMD Radeon Graphics and/or AMD A-Series APU-compliant displays with DisplayPort/HDMI Adaptive-Sync required. AMD 15.11 Crimson driver (or newer) required to support FreeSync over HDMI. NOTE: Adaptive refresh rates vary by display. More information is available at www.amd.com/freesync.

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,992
Message 2 of 2
Flag Post
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@MattD89 Welcome to HP Community!

I looked up the monitor specifications and it looks like the recommended resolution and support is: 1920 x 1080 at 60 Hz (FHD)

NOTE: 

Full high-definition (FHD) content required to view FHD images.

And that's probably why the monitor is defaulting to 60hz, when you attempt to use a higher frequency.

Also, you may need to know about this as well:

AMD FreeSync technology is designed to eliminate stuttering and tearing in games and videos by locking a display’s refresh rate to the frame rate of the graphics card.

Check with the manufacturer of your component or system for specific capabilities.

 

IMPORTANT: AMD Radeon Graphics and/or AMD A-Series APU-compliant displays with DisplayPort/HDMI Adaptive-Sync required. AMD 15.11 Crimson driver (or newer) required to support FreeSync over HDMI. NOTE: Adaptive refresh rates vary by display. More information is available at www.amd.com/freesync.

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

View solution in original post

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