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‎02-02-2021 07:48 AM

HP Recommended

Hello,

The HP 27er 27-inch Display monitor that I bought in December has had a thick gray/purple vertical line down the middle for a few weeks now. I've tried the factory reset, plugged into a different computer and unplugged and replugged with no luck. What else can I do so that I have a functioning display again?

Thanks

 

 

1 REPLY 1

‎02-03-2021 05:26 PM

HP Recommended

@kathrynclare 

If the monitor shows this same visual artifact even when plugged into different PCs, that indicates a hardware fault of the monitor and that it is failing.



I am a volunteer and I do not work for, nor represent, HP
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