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hammoud1979
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Message 1 of 2
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Flag Post

HP 27es and MacBook Pro

HP Recommended
HP V272 27-inch Monitor
macOS 10.12 Sierra

Hello, i recently bought an HP monitor model 27es for my MacBook Pro and when i connect it through the HDMI cable, the screen on the HP monitor comes with noise. Can you please help?

1 REPLY 1
Jeet_singh
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Message 2 of 2
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HP Recommended

Hi @hammoud1979,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are having issues with your HP monitor. Don't worry I'll be really glad to help you with this,

 

I would suggest here is to perform a Factory reset on the monitor and check if that helps.

 

This monitor is not tested on Mac, However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors. To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC. The monitor should operate at 60Hz. The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment.

 

If you have performed the factory reset and still having the issue. I would recommend you contact our HP phone support for further assistance.

 

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

 

If you have any troubles, let me know and I will do my best to help!

 

Hope this helps, for any further queries reply to the post and feel free to join us again

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

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