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- HP 27es monitor keeps losing signal

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02-18-2019 05:42 PM
Hello, I have an HP 27es display that within the past few days will go black, flash "input signal not detected", and then pop on 10-20 seconds later. The frequency has increased to the point that it's unusable. I've tried the VGA and both HDMI ports with the same results. I turned off the auto select setting with no change. I temporarily replaced the 27es with another and have no problems for two days now, so it's clearly the monitor that is the issue. I’ve already updated the monitor driver from HP and no change. Are there any fixes for this problem?
02-20-2019 03:51 AM
Hi @cmichael72
Have you tried replacing the power cable and the display cable?
If the issue still persists, this would confirm an issue with the monitor. Contact HP Support in your region regarding the service options.
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Asmita
I am an HP Employee