• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎04-19-2020 08:26 AM

HP Recommended
Product: HP 32f monitor
Operating System: Mac OS X 10.10 Yosemite

I was changing OS from Catalina back to Mojave, Macbook air is 5 years old, last OS before

I upgraded to Catalina was Yosemite, I removed Catalina, added Yosemite, and planned to

continue on to the Mojave OS.

After doing all of this, when I tried to turn monitor back on, screen is full of static and lines, I can;t

get the screen controls to clear up the picture. I hope I didn't burn out the screen.

1 REPLY 1

‎04-22-2020 05:27 AM

HP Recommended

@terryc1050, Welcome to HP Support Community!

 

I see that you have issues with the display, let us try to isolate and resolve the issue.

 

Follow the steps from the document HP and Compaq Flat Panel Displays - Display Quality Issues. The document has steps mainly for windows OS however it has links provided for the hardware manufacturer's website which will help you.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.