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‎03-15-2026 07:08 AM - last edited on ‎06-16-2026 09:12 AM by Moderator

HP Recommended

HP Pavilion AiO 24-k0045na PC (65P96EA)

Product
65P96EA
Serial
<Please do not include the product serial number or any private information>
Every time I start my computer I receive a message from HP with a download for a critical update for display control. I download the .exe file, run it but the download does not appear to execute the final step. Frustrating...
Can HP advise me what is wrong?
Category:
1 REPLY 1

‎03-15-2026 11:52 PM

HP Recommended

Users report that new update fails. Ignore or disable, Open Task Manager (Ctrl+Shift+Esc), go to Startup tab, find "HP Display Control" or "HPDC_Service", disable it, then restart. This stops popups without losing functionality. You can check it again after sometime when newer version available whenever you want by opening hp app.

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