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1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Desktops
- Desktop Video, Display and Touch
- HP Display Control Critical Update

Create an account on the HP Community to personalize your profile and ask a question
10-14-2020 10:30 PM
Everytime I log in I get a window saying Critical Update Needed, with a Download Update button. I have downloaded this and run the executable file 4 times. It never resolves. How can I get this to work?
10-18-2020 12:58 PM - edited 10-18-2020 01:02 PM
I reviewed your post and I understand that you are getting an HP Display Control Critical Update every time you start the computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.
https://support.hp.com/in-en/drivers
If you continue facing the issue, then remove the update from the startup files.
Here is how it is done.
- Right click on the taskbar and click on Task Manager.
- On the Task Manager window click on the Startup Tab and look for HP Display Control and click on that and select disable.
- Close Task Manager and restart the computer and test.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
12-12-2020 01:30 PM
I have the exact same issue. I've installed the update over 10 times over the past month. I tried the first solution. My BIOS was newer than the download so I didn't install that. The second solution worked, but it feels like a bandaid solution.
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