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- HP Community
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- HP Display warning on startup

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04-07-2020 01:16 AM
For the past few weeks, on startup, I keep getting a warning pop up box, supposedly from HP with the message: HP Display Warning. The message goes on to say: "HP Display control needs to be updated" and the following link is given to update:
https://www.portrait.com/dtune/hps/enu/index.html
When it first appeared, I clicked on link and updated. Now I cannot get rid of the box and it appears every time I startup my computer. How do I get rid of it?
I'm not techy, so a simple and quick solution would be really helpful
04-10-2020 06:52 PM
@stumicste Portrait Displays is a legit company that provides color display solutions with advanced display control, however, it's not an important software as such,
If the popup keeps re-appearing, you can always restore to the previous date before installing the update, first and then disable HP Display Control via the Task Manager or uninstall it via Control Panel.
Note: It is not needed and will not affect any of the main functionality.
So go ahead and install it if you plan to update the program – else you can always disable it.
Restart the device when done and check if it works.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.