• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-18-2021 12:53 AM

HP Recommended
Product: HP E24D G4
Operating System: Microsoft Windows 10 (64-bit)

I have just received a new HP E24D G4 and I have connected it, using HDMI cable, to HP EliteBook 840 G6 via docking station connected to laptop.

No way to have the webcam working, should I have to connect further USB cables other than HDMI to use the the webcam.

 

Many thanks and best regards

Luca

Category:
3 people had the same question
1 REPLY 1

‎11-18-2021 02:34 PM

HP Recommended

@LLO62 -- are you using the latest software from: HP E24d G4 FHD USB-C Docking Monitor Software and Driver Downloads | HP® Customer Support

 

?

 

Does your webcam work, when directly-connected to a USB port on your computer, rather than using a USB port on the docking station?

 

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.