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HP Recommended
HP ENVY Desktop PC TPE01-3000i (4M0M1AV)
Microsoft Windows 11

I bought a new HP ENVY Desktop PC TPE01-3000i last week. It came with Windows 11. The hardware can support up to 4 monitors. I have 3 monitors.

 

The PC only has 1 VGA port, 1 HDMI port, and then many USB ports. Regardless of the adapter I use, the PC cannot display a monitor through a USB port; I've bought 3 different adapters and none of them have drivers that work with an HP running Windows 11.

 

Microsoft Support said it was an HP issue; they said they need to add USB display capabilities for their machines running Windows 11. Is there any solution available right now that would allow me to connect a monitor through my machine's USB port?

5 REPLIES 5
HP Recommended

There is the possibility of using a USB to DVI/HDMI adapter - not a cable but a device.  I cannot tell if your PC has Displayport possiblity, so this will work

https://www.amazon.com/Plugable-Graphics-Multiple-1920x1080-Chromebook/dp/B004AIJE9G/ref=sr_1_10?cri...

 

 


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HP Recommended

Thanks. I should clarify a couple things:

  • I confirmed the graphics card & motherboard can handle up to 4 monitors
  • I do not have a DP port on the machine, just 1 VGA,  1 HDMI, and many USB ports
  • Microsoft support basically told me it was HP’s fault for not supporting USB-based monitor displays in Windows 11 yet

I dont know who to blame - the OS or the PC manufacturer, but it is mind boggling that a brand new desktop cannot support 3 monitors if one of them must go through a USB port

HP Recommended

Update: per HP, the PC wasn't built for the USB ports to be able to connect and extend displays. I'm completely SoL, the computer will always be limited to just the 1 VGA and 1 HDMI outputs. Feel like technology is going backwards, what a piece of junk

HP Recommended

I did a VGA to HDMI cable and the quality sucks compared to the regular HDMI. Got a generic HDMI graphics card and didnt work either. Wonder what graphics card would work for HDMI? 

HP Recommended

A VGA to HDMI adapter will not give you what you want, as it needs to be an active adapter.  You could add a graphics card that will fulfill the additional requirements.  Most modern cards will give you three or four monitor options, however the PC under consideration cannot support a high power graphics card because of the power supply.

  Or you can use the USB adapter already mentioned above.

What was the "generic HDMI graphics card" - make and model?

 


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