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‎09-03-2019 01:12 PM

HP Recommended
Product: HP Elitebook 850G3
Operating System: Microsoft Windows 7 (64-bit)

Hi all.

Just tried to connect two monitors on Display port from docking station using  DP/DP cables. All connects OK but both monitors goes on/off all the time. OK using DP/HDMI adapters and HDMI port on monitors. Tried one monitor direct DP/DP from laptop DP port, all OK so cable seems OK. Updated all drivers/BIOS I  could find, but no go. Any suggestions ? Monitor are Phillips 328e.

Device manager shows both monitors with correct drivers. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-05-2019 03:38 AM

HP Recommended

Hi all

Just gor a solution to my problem, SP79015 sw update to HP2013 UltraSlim docking station D9Y32AA, be sure to have one DP port connected to monitor during update. After update power docking on/off and all works fine. Updated 2 docking with sucess.

View solution in original post

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3 REPLIES 3

‎09-03-2019 05:16 PM

HP Recommended
@O_Eikr wrote:

Hi all.

Just tried to connect two monitors on Display port from docking station using  DP/DP cables...

@O_Eikr 

 

Is it a DisplayLink certified docking station ?

BH
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‎09-04-2019 12:23 AM

HP Recommended

Hi

Docking statio is HP 2013 Ultra Slim Docking Station D9Y32AA, not sure if it is DP certified.

 

regards Ole

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‎09-05-2019 03:38 AM

HP Recommended

Hi all

Just gor a solution to my problem, SP79015 sw update to HP2013 UltraSlim docking station D9Y32AA, be sure to have one DP port connected to monitor during update. After update power docking on/off and all works fine. Updated 2 docking with sucess.

Was this reply helpful? Yes No
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