Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

HP Envy 23 desktop with a Dell 22 inch additional monitor

HP Recommended
HP Envy 23 Desktop
Microsoft Windows 10 (64-bit)

I have connected my HP Envy 23 desktop with a Dell 22 inch monitor for additional screen display via USB > HDMI adapter,  but unable to set the correct scaling and resolution for the Dell 22"Monitor as the fields are disabled or grayed out, OS windows 10


Pls help

HP Support Agent
HP Support Agent
23,471 23,429 1,061 1,095
Message 2 of 2
Flag Post
HP Recommended

Thank you for posting on HP Support Community.


Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  
Use the video or graphics card driver to configure touch screen display settings.

  1. Look for a graphics card or video card sticker on your computer. Common graphics cards include ATI, AMD, NVIDIA, and Intel.

  2. Right-click an empty space on the desktop, and then click the Settings or Control option that matches your graphics card.

    Your graphics card control panel displays.

  3. Click the Display, Arrange, or similar option, and then click Multiple Displays, if necessary.

  4. Select the display option you want, such as Clone, Duplicate or Extended option.

  5. Click Apply or Finish, if necessary.

After attaching an additional display, enhance and personalize your display.

  • Taskbar: Right-click on the taskbar, and then select Taskbar settings. Click the drop-down menus to set your taskbar preferences.

  • Start screen: On an extended desktop, the Start screen displays only on your primary monitor.

  • App tiles (Windows 8 only): On the Start screen, drag tiles from one monitor to another. If the app is snapped, it snaps on the other monitor, too.

  • Background image: Right-click anywhere on the desktop, and then click Personalize. Select images, colours, and themes.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation